Chiropractic Services. Durable Medical Equipment. Early and Periodic Screening, Diagnosis and Treatment (EPSDT) End-Stage Renal Disease Services. Federally Qualified Health Centers. Health Check. Health Department Services. Hospitals and Hospital Cost Reports. Independent Practitioner Services.Contact. NC Medicaid Contact Center. Phone: 888-245-0179. Local Division of Social Services Directory. Beneficiaries have two choices to find a dentist in North Carolina. To find a dentist in North Carolina using the Insure Kids Now Website (for both adults and. Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers . You can use the NC Medicaid Managed Care mobile app to: • Find and view primary care providers (PCPs) and health plans. • Choose a PCP. • Enroll (join a health plan) • Find driving directions to nearby providers, hospitals, specialists and more. • Get information in Spanish. The app works on your phone or tablet.Nov 6, 2020. The North Carolina Department of Health and Human Services today announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled for July 1, 2021. The purpose of the enrollment website is to help Medicaid …Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call …Podemos ayudar. Llámenos si tiene preguntas sobre NC Medicaid Managed Care; la llamada es gratuita. Teléfono: 1-833-870-5500 (número de TTY: 711 o RelayNC.com). Horario de atención: Estamos abiertos de lunes a sábado de 7 a.m. a 5 p.m. También puede usar la herramienta de chat para comunicarse con nosotros por Internet. NC Medicaid Managed Care County Playbook Fact Sheet Tailored Care Management Tailored Care Management is a service available to NC Medicaid beneficiaries eligible for Tailored Plans. 28 KB. Open Preview. adult-medicaid health-benefits-nc-medicaid. change-notice. CHANGE NOTICE FOR MANUAL NO. 22-05, Notice On The Use Of Social Security Numbers, Disproportionate Share Hospital (DSH) And Federally Qualified Health Centers (FQHC), Adult Mail-In Application, And Early And Periodic Screening, Diagnosis, And …NCTracks Contact Center. Customer Service Agents are available to answer questions at this toll-free number: Phone: 800-688-6696. Calls are recorded to improve customer satisfaction. NCTracks AVRS. The Automated Voice Response System is encouraged to obtain claims status using a touch-tone phone. Phone: 800-723-4337.This law directed the Department of Health and Human Services to create a "Medicaid Reform" plan that will help doctors and other health care professionals focus even more on quality care and making patients healthier, while controlling costs to taxpayers. Although the official public comment period ended April 18, the Department …Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Contact Us. Call: 919-212-7000. Fax: 919-212-7028. Mail: Wake County Health & Human Services. P.O. Box 46833. Raleigh, NC 27620. Medicaid is a medical assistance program that serves children, adults and families.Member and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral … Tuesday, April 16, 2024. Revised policy in addition to services outlined in Maternity Coverage and Reimbursement Bulletin posted Oct. 23, 2023. 1915 (b) (3) Services Transition to 1915 (i) Services by June 30, 2024. NC Medicaid provides access to physical and behavioral health care and services to improve the health and well-being of over 2.9 million North Carolinians. NC Medicaid supports the health and wellbeing of more than 2.9 million North Carolinians, nearly one in four people across our state. At its core, the NC Medicaid provides critical health ...To find your local DSS, go to ncdhhs.gov/localdss. Medicaid recertifications began April 1, 2023. You will get a letter from your local DSS if they need information to complete your recertification. Return the requested information to your local DSS to avoid a gap in your Medicaid coverage.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planNC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid …o Online at ncmedicaidplans.gov Auto-enrollment for Tailored Plan is based on: 1. If a beneficiary meets the Tailored Plan enrollment criteria within the lookback period of 24 months 2. The county that manages the beneficiary’s Medicaid case (administrative county) 3. Special population considerations 4.Tailored Plan Provider Resources. Sharing from NC DHHS: The Provider Playbook is a collection of information and tools specifically designed to assist providers transitioning to NC Medicaid Managed Care. The latest resources are added to the fact sheet page. Tailored Plan Provider Contracting Deadlines Questions and Answers (PDF) – An …NC.GOV; NCDHHS; SERVICES; Search. Home; Topics Related to Bulletins. 1915(b)(3) Services Transition to 1915(i) Services by June 30, 2024. April 16, 2024. Providers should work with their Medicaid beneficiary’s health plan and Tailored Care Manager to transition the members to 1915(i) services.We can help. Go to ncmedicaidplans.gov. Use the “chat” tool on the website. Or call us at 1-833-870-5500 (TTY: 711 or RelayNC.com), 7 a.m. to 5 p.m., Monday through Saturday. The call is toll free. You will need your Medicaid ID number. 2 3. Provider Information.Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body.Member and Recipient Portal. Behavioral Health Crisis. 1-800-849-612724 hr. Member & Recipient Line. 1-800-962-9003Mon-Sat, 7a-6p. Embracing whole-person care. There’s a new way to receive Medicaid health care in North Carolina. In 2024, Vaya will manage physical health care, pharmacy, long-term services and supports (LTSS), behavioral …We would like to show you a description here but the site won’t allow us.Contacts. NC Medicaid Contact Center. 888-245-0179. Information on the NC Health Choice move to NC Medicaid.Online at ncmedicaidplans.gov ; The NC Medicaid Ombudsman offers free and confidential support if beneficiaries have trouble with access to health care and connects people to resources like social services, legal aid, and other programs and resources. Beneficiaries may contact the NC Medicaid Ombudsman: By calling 877-201 …Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerMedicare - Call 800-633-4227 or visit www.medicare.gov. Medicare provides information 24 hours a day, seven days a week about eligibility, enrollment, and coverage. Social Security Administration - Call 800-772-1213 or visit www.socialsecurity.gov. Contact the Social Security Administration to enroll in Medicare or to request a replacement ...Medicaid is a health insurance program for low-income individuals and families who cannot afford health care costs. NC Medicaid may help pay for certain medical expenses …Get information about NC Medicaid Standard Plans, Tailored Plans and Medicaid Expansion. Learn about resources to help you understand and apply for coverage.U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202 …Medicaid and the Children’s Health Insurance Program (CHIP) provide free or low-cost health coverage to millions of Americans, including some low-income people, families and children, pregnant women, the elderly, and people with disabilities. Find out how to qualify for Medicaid at Healthcare.gov. You can apply for or re-enroll in Medicaid or CHIP any …Go to ncmedicaidplans.gov Use the NC Medicaid Managed Care mobile app Call us toll free at . 1-833-870-5500 (TTY: 711 or RelayNC.com) Fill out this form. Fax it to 1-833-898-9655. Or, mail it to NC Medicaid, PO Box 613, Morrisville NC 27560. Standard Plan Change Request. Use this form to request to change . your Standard Plan.The North Carolina Department of Health and Human Services today announced the state’s five Medicaid prepaid health plans have joined NCCARE360 — the nation’s first statewide coordinated care network connecting individuals to local services and resources.. Health plans AmeriHealth Caritas North Carolina Inc., Carolina Complete …Medicaid and NC Medicaid Managed Care: [email protected]. NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid and NC Health Choice, please visit the NC Medicaid Beneficiary Portal.Governor Roy Cooper and NC Department of Health and Human Services Secretary Kody H. Kinsley announced today that DHHS will launch Medicaid Expansion on Dec. 1, 2023, giving more than 600,000 North Carolinians access to health care. “Finally expanding Medicaid in North Carolina is a monumental achievement that will extend … Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body. Jul 12, 2022 · NCMT-Fact Sheet-How to Find Health Plan Enrollment in NC FAST.pdf. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. PDF • 295.61 KB - July 12, 2022. Fact Sheet - Managed Care Status and Health Plan Information in NC FAST - July 2022. First Published. July 12, 2022. Last Updated. July 12, 2022. Tailored Plans to launch July 1, 2024. More information on Tailored Plans. Beneficiaries. What You Need to Know to Use NC Medicaid Managed Care. Providers. NC Medicaid …Community-Based Doula Programs (up to $1,200 value) Community baby showers with gifts, resources, and education. Up tp $100 in rewards for baby products. Electric breast pump. Phone Program. Smartphone with free monthly unlimited data, minutes, and texts. Youth. $75 Youth sports program at your YMCA.Online: Go to www.ncmedicaidplans.gov to enroll online. Phone: Call 1-833-870-5500 (TTY 1-833-870-5588), 7 a.m. to 5 p.m., Monday through Saturday. Mobile app: Get the …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planFind and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health [email protected]. We appreciate your patience. Aug. 29, 2023 - NC Medicaid will host a virtual Personal Care Services (PCS) Stakeholder meeting on Wednesday, Sept.6, 2023, from 3 – 3:45 p.m. The purpose of the meeting is to introduce our new NC Linking Individual and Families for Long Term Services and …The Department’s NC Medicaid Managed Care Billing Guidance to Prepaid Health Plans is designed to: Allow for accurate and complete NC Medicaid and Centers for Medicare and Medicaid (CMS) reporting. Health Plan Billing Guide - Version 26 - April 5, 2024. The Billing Guide references requirements to adhere to NC Medicaid and NC … Managed Care is a health care delivery system organized to manage cost, utilization, and quality. Medicaid managed care provides for the delivery of Medicaid health benefits and additional services through contracted arrangements between state Medicaid agencies and managed care organizations (MCOs) that accept a set per member per month (capitation) payment for these services. Raleigh. Mar 15, 2021. The North Carolina Department of Health and Human Services today announced the launch of statewide open enrollment for NC Medicaid Managed Care. Beneficiaries can enroll online, by calling the NC Medicaid Managed Care Call Center at 833-870-5500 (TTY: 833-870-5588) or through the free NC Medicaid Managed Care …NC Medicaid State Plans and Amendments List (MCAC 25Mar2022).pdf. NC Medicaid State Plans and Amendments List. PDF • 73.81 KB - March 24, 2022. NC Medicaid State Plans and Amendments List. First Published. March 24, 2022. Last Updated. March 24, 2022.Tailored Plans to launch July 1, 2024. More information on Tailored Plans. Beneficiaries. What You Need to Know to Use NC Medicaid Managed Care. Providers. NC Medicaid … Cómo utilizar NC Medicaid Managed Care. NC Medicaid is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook" a place where general and detailed information is stored to help you support North Carolina's transformation to NC Medicaid ... Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Key Not Found For: pageNotFound_instructions. Key Not Found For: pageNotFound_body. Medicare - Call 800-633-4227 or visit www.medicare.gov. Medicare provides information 24 hours a day, seven days a week about eligibility, enrollment, and coverage. Social Security Administration - Call 800-772-1213 or visit www.socialsecurity.gov. Contact the Social Security Administration to enroll in Medicare or to request a replacement ...Apr 27, 2021 · NC Medicaid Page 1 of 4 20210427 Fact Sheet Transition of Care Navigating North Carolina’s Transition to NC Medicaid Managed Care: A Fact Sheet for Members The North Carolina Medicaid program is transforming the way most people receive Medicaid or NC Health Choice services. Medicaid is a joint federal and state program that, together with the Children’s Health Insurance Program (CHIP), provides health coverage to over 77.9 million Americans, including children, pregnant women, parents, seniors, and individuals with disabilities. Medicaid is the single largest source of health coverage in the United States.Proposals are due July 16, 2019, by 2 p.m. Instructions to submit questions and proposals are included in the RFP. Addendum 1: Department’s Response to Questions (June 20, 2019) Addendum 2: Revisions to the RFP (June 20, 2019) Addendum 3: Extend the Request for Proposal Opening Date (July 11, 2019)Contact. NC Medicaid Contact Center. Phone: 888-245-0179. Local Division of Social Services Directory. Beneficiaries have two choices to find a dentist in North Carolina. To find a dentist in North Carolina using the Insure Kids Now Website (for both adults and. Podemos ayudar. Llámenos si tiene preguntas sobre NC Medicaid Managed Care; la llamada es gratuita. Teléfono: 1-833-870-5500 (número de TTY: 711 o RelayNC.com ). Horario de atención: de lunes a viernes de 7 a.m. a 7 p.m. y los sábados de 7 a.m. de 5 p.m. The decision is supported by the leadership of the state’s six LME/MCOs. While the start of Tailored Plans will be delayed, specific new services will still go live Dec. 1, 2022. NCDHHS and LME/MCOs will support providers of Tailored Care Management to launch their services on Dec. 1. Through Tailored Care Management, eligible …Contact. NC Medicaid Contact Center. Phone: 888-245-0179. Local Division of Social Services Directory. Beneficiaries have two choices to find a dentist in North Carolina. To find a dentist in North Carolina using the Insure Kids Now Website (for both adults and.You need to enable JavaScript to run this app.The Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable citizens - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and ...Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planThere are 4 ways to apply: Online: Apply online at ePass.; Phone: Call your county’s Department of Social Services (DSS).Find your local agency online or by calling the NC Medicaid Contact Center at 888-245-0179.; Mail, email, fax or drop off: Fill out a paper application and send it to or drop it off at your local DSS agency.Get a copy of the paper …Questions: [email protected] . Executive Team Deputy Secretary, NC Medicaid . Jay Ludlam Phone: 919-527-7000 Fax: 919-832-0225. Deputy Medicaid Director. Melanie Bush Phone: 919-527-7000 Fax: 919-832-0225. Chief Operating Officer. Sarah Gregosky Phone: 919-527-7000 Fax: 919-832-0225. Chief Medical OfficerMedicaid and NC Medicaid Managed Care: [email protected]. NC Medicaid provides health care to eligible low-income adults, children, pregnant women, seniors and people with disabilities. To learn more, including how to apply for Medicaid and NC Health Choice, please visit the NC Medicaid Beneficiary Portal.Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health planQuality Measurement Technical Specifications. This document provides an overview of the Department’s plans for promoting high-quality care through NC Medicaid Managed Care based on the aims, goals and objectives outlined in the Department's Quality Strategy. It includes a list of the quality measures intended for monitoring beneficiary access ...Go to ncmedicaidplans.gov. Or call us at 1-833-870-5500 (TTY: 1-833-870-5588). The call is free. We can speak with you in other languages. You can get this information in other languages or formats, such as large print or audio. MEDICAID EB GUIDE ENG 201202 (NCEB-CG-EN-201202) Use this guide to view added services each health plan offers.The “Medicaid Transformation” plan will move most of NC Medicaid’s services for adults and children into a managed care model, such that: Beneficiaries will select or be assigned to a Prepaid Health Plan which will offer a “Standard Plan” through which beneficiaries will access health care services from the company’s network of ...Jun 29, 2021 · Check NCTracks for the Beneficiary’s enrollment (Standard Plan or NC Medicaid Direct) and health plan. NCTracks Call Center: 800-688-6696. Call the health plan for coverage, benefits and payment questions. AmeriHealth Caritas: 888-738-0004. Carolina Complete: 833-522-3876. NCID is the official website for accessing online services and transactions with the state of North Carolina. Whether you are an individual, a business, a state employee or a …Update your address and other information for Medicaid with an enhanced ePASS account – without having to call or visit your local Department of Social Services (DSS). Sign up today at epass.nc.gov. You can also visit or call your local DSS to check your information or report changes. To find your local DSS, go to ncdhhs.gov/localdssProvider Support Line: 866-799-5318. Provider Contracting Questions: 984-867-8637. Fax: 813-283-3045. [email protected]. Claim Submission Questions: [email protected]. Pharmacy Service Line. 866-799-5318. Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Vaya a ncmedicaidplans.gov/es (herramienta de chat disponible ) • Use la aplicación móvil de NC Medicaid Managed Care • Llame gratis al 1-833-870-5500 (número de TTY: 711 o RelayNC.com) 1 . QUÉ NECESITA HACER SI . 2 3. Solo quiere cambiar su proveedor personal (PCP) o administracion de cuidadosMar 21, 2024 · • Website*: ncmedicaidplans.gov/enroll • Mobile App*: NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone) *Tailored Plan-enrolled members cannot enroll in a Standard Plan through the website or mobile app. Certain behavioral health, I/DD or TBI services are only offered by Tailored Plans. The Enrollment Humana has a proud history in the healthcare industry. We began in 1961 as a nursing home company called Extendicare and became known as Humana in 1974. Since the 1980s, Humana has been centered on healthcare. Helping our members on their health journey is our main focus.Prior approval (PA) may be required for some services, products or procedures to verify documentation of medical necessity. Prior approval is for medical approval only and must be obtained before rendering a service, product or procedure that requires prior approval. The ordering provider is responsible for obtaining PA; however, any provider ...DHHS has announced the launch of NC Medicaid’s managed care enrollment website, www.ncmedicaidplans.gov, in preparation for the launch of Medicaid Managed Care scheduled on July 1, 2021.Medicaid Managed Care open enrollment will begin March 15, 2021 and will continue through May 14, 2021. The purpose of the enrollment website …Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Call 1-877-711-3662. Follow the steps to enroll via the Automated Phone System. You will need your pin (from the letter) along with the Florida Medicaid or Gold Card Number, and birth year for each person you are enrolling. Call-In. Medicaid Choice Counselors are available to help you enroll in a plan that best fits your needs. By Liora Engel-Smith. North Carolina’s Medicaid program is shifting roughly two-thirds of its enrollees into managed care this summer, starting on July 1. In the process, thousands of enrollees — some of whom have never had to choose health insurance or a network — were thrust into a process that many have found difficult and confusing. NC Department of Health and Human Services 2001 Mail Service Center Raleigh, NC 27699-2000. Customer Service Center: 1-800-662-7030 Visit RelayNC for information about TTY services.
Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. . Firekiran
NC.GOV; NCDHHS; SERVICES; Search. Home; Topics Related to Bulletins. 1915(b)(3) Services Transition to 1915(i) Services by June 30, 2024. April 16, 2024. Providers should work with their Medicaid beneficiary’s health plan and Tailored Care Manager to transition the members to 1915(i) services.Vaya Health, 1-800-962-9003, TTY: 711. Your Tailored Plan is assigned based on the county that administers your NC Medicaid. Find your Tailored Plan (also known as “LME/MCO”) by using this directory. Or, call the NC Medicaid Enrollment Broker at 1-833-870-5500 (TTY: 711 or RelayNC.com ). Find and view primary care providers (PCPs) and health plans. Find a provider; Tips for choosing a primary care provider (PCP) View health plans; Tips for choosing a health plan Get Started. NC Medicaid offers providers a secure and convenient method to complete and submit enrollment applications through the NCTracks Provider Portal. Providers have the ability to complete the application online as well as electronically sign and submit the application through the portal. The electronic enrollment process also includes ...Jun 30, 2021. Starting July 1, nearly 1.6 million Medicaid beneficiaries in North Carolina will begin receiving the same Medicaid services in a new way through NC Medicaid Managed Care health plans. Most beneficiaries will continue to get care from the same doctors they see today but will now be a member of a health plan.Medicaid is a joint federal and state program that, together with the Children’s Health Insurance Program (CHIP), provides health coverage to over 77.9 million Americans, including children, pregnant women, parents, seniors, and individuals with disabilities. Medicaid is the single largest source of health coverage in the United States. Statewide Medicaid Managed Care (SMMC) is the program where most Medicaid recipients receive their Medicaid services. There are three different programs that makeup the Statewide Medicaid Managed Care. Managed Medical Assistance (MMA) Program, Long-term Care (LTC) Program, and Dental Program. Learn More About MMA and LTC. Your health care options or changing your health plan: visit ncmedicaidplans.gov, use the NC Medicaid Managed Care mobile app, or call 1-833-870-5500 (TTY: 711 or RelayNC.com) If you need help with resources or to help you understand your rights and responsibilities: Call the NC Medicaid Ombudsman at 1-877-201-3750.This law directed the Department of Health and Human Services to create a "Medicaid Reform" plan that will help doctors and other health care professionals focus even more on quality care and making patients healthier, while controlling costs to taxpayers. Although the official public comment period ended April 18, the Department …U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2) (June 1995) and/or subject to the restrictions of DFARS 227.7202 …Governor Roy Cooper and NC Department of Health and Human Services Secretary Kody H. Kinsley announced today that DHHS will launch Medicaid Expansion on Dec. 1, 2023, giving more than 600,000 North Carolinians access to health care. “Finally expanding Medicaid in North Carolina is a monumental achievement that will extend …Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com) Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday. Or use the chat tool to chat with us online. For answers to common questions, go to Get answers [email protected] . Related Topics: Bulletins. Medicaid Direct. Medicaid Managed Care. Facilities. Division of Health Benefits. Contact …The North Carolina Department of Health and Human Services manages the delivery of health and human related services for all North Carolinians, especially our most vulnerable people – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local ....